ISHS App Data Privacy

IVS Softtech®️ Pvt. Ltd. (“IVS Softtech®️ Pvt. Ltd.,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data (“personal information,” “your data,” “your information,” or information “from” or “about” you). This Privacy Policy governs the collection and processing of personal data both online (e.g., through our website) and offline (e.g., through customer support channels) (collectively, the “Services”). It outlines the types of personal data we collect and process, how we may use and share that data, and the choices available to you regarding your data.

By accessing the Services on any computer, mobile phone, tablet, or other device, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using the Services.

We may update this Privacy Policy from time to time, and the current version will be posted on our website, along with the date of the last revision. In case of significant changes, we will provide you with additional notice. We encourage you to periodically review the Privacy Policy to stay informed about how we handle the data we collect. Your continued use of the Services after the posting of any revised Privacy Policy will be considered acceptance of the changes.

  • How Data is Collected?
  • Information Provided by You: When using our product, based on the principle of BIA bioelectrical resistance measurement, we collect body parameters such as body fat percentage, muscle volume, and metabolic rate through complex formulas. Your height, gender, age, and weight, provided during the App account registration, are used to calculate body fat percentage, muscle volume, and metabolic rate, and this information is solely used for this purpose and minimized to the required data only.
  • Information from the Services Usage: Your email address will serve as the login account name. If you have any inquiries while using the App, you can submit them through App feedback. We will respond to your inquiries via email, ensuring that your email address is not used for other purposes or shared with third parties.
  • Bluetooth Function on Android Phones: For some Android mobile phones, especially those with Android 6.0+, if the App needs to use the Bluetooth function, users will be asked to enable the location service as the Bluetooth function switch on these phones is linked to the location service. To provide a smoother and faster user experience, we require Android mobile phones to open the location service for the App. Rest assured that your location service will not be used for other purposes.
  • Use of Personal Information

We collect information to improve our services for all users, and the collected data is used to provide, maintain, protect, and enhance our services. The personal information is primarily used for the following purposes:

  • Fulfilling Specific Service Requests: To complete your requests for specific services or products.
  • Providing Information: To offer you information about the App software or particular services and products of third parties (e.g., partners of the App software) via email. You can also unsubscribe from receiving emails from us if you wish.
  • Producing Statistics: To generate statistical data about user groups (e.g., number of users, interests, performance) to improve services and products or share such statistics with third parties for specific legal purposes. Please note that this statistical data is aggregated and does not include individual information.
  • The Sharing and Disclosure of Personal Information

We will not provide your personal information to unrelated third parties without your consent. However, in the following circumstances, we may share your personal information with relevant third parties:

  • Services Provided by Partners: Some services offered by the App may be provided or jointly provided by partners (e.g., companies providing technical services, transportation companies, mailing companies, prize providers). In such cases, it may be necessary to share your personal information with these partners to provide the services. If you prefer not to have your information shared with third parties, you may choose not to use the specific service and thus avoid the disclosure of your personal information.
  • Legal Requirements: We may provide your personal information to relevant judicial or government departments in accordance with laws, regulations, or mandatory government provisions.
  • Protecting Rights and Interests: We may disclose your personal information when necessary to protect the legitimate rights and interests of others or for social and public interests.
  • Preventing Harm: In order to prevent serious harm to your legitimate rights and interests or the legitimate rights and interests of the App software, we may disclose your personal information.
  • Violation of Terms: If we find that your actions violate the terms of service of the App or any user guide related to a particular service or product, or if they pose a significant risk to the App software’s legitimate rights and interests, we may disclose your personal information.
  • User Rights
  1. User Rights

You have the right to access, supplement, correct, or request the deletion of your personal information within your application account at any time. To do this, simply use your registered name and password for the application. Please note that if you choose to delete your account within the application, you will no longer be able to log in or access any other services provided by the App.

  • 5. Information Security

We take the security of your account information and files seriously. Your username and password are encrypted to protect your information from being lost, abused, or tampered with. Your personal information is accessible only by you, and we strongly advise against sharing your password with anyone else. We will never initiate calls or emails to request your password. While we make every effort to safeguard your personal information, please be aware that absolute security cannot be guaranteed for data transmitted over the internet or wireless networks. Therefore, you assume the risks associated with such actions. Rest assured, as soon as we receive the information you send, we will take all necessary steps to ensure the security of our system.

  • 6. Disclaimer

We are not liable under the following circumstances: (1) Disclosure of personal information made in compliance with laws, regulations, or government mandates. (2) Disclosure of personal information resulting from sharing your user password or registered account with others. (3) Disclosure, loss, theft, or tampering of personal information due to force majeure events, such as hacker attacks, computer virus invasions or attacks, temporary closures due to government control, or other factors affecting network operations.

  • 7.Amendments and Interpretations of this Privacy Statement

This privacy statement may be amended irregularly. In the event of any amendment, we will notify you through email or system message before the changes take effect. By continuing to use our service after the amendment, you are deemed to agree to the revised Privacy Policy. The right to revise and finally interpret this privacy statement is owned by IVS Softtech Private Limited. This App privacy policy was last updated on Aug 1, 2023.